Contact Details
1138 N Vernon St
Arlington
VA 22201
United States of America
Mobile (703) 915-0745
Click here to download a Word version of this Resume
Career Goal
I am looking for a role as the leader of a creative, problem-solving, fun & enthusiastic team that uses principles of e-operations, e-business, digital business design and e-commerce to radically transform an existing business. Results of this transformation will include increased customer satisfaction, higher revenues, lower cost and increased margins, along with lower employee turnover and higher morale. Ideally this role will challenge me and encourage me to grow personally and develop new skills. It should draw on my leadership, management, and problem-solving skills, and be a people-oriented role (both internally and externally).
Career Highlights
Rapidly
developed a new global digital business and technology design for Cable
& Wireless (called Bluefield, based in the USA) and deployed the first
four releases from November 1999 to February 2001. The initial release was
constructed, tested, |
|
|
Owned
and worked on Cable & Wireless’ |
|
|
Program-managed the start-up of C&W’s Global Card Services division (based in London), including the initial development of new products based on chip-based, multi application technology |
 |
|
Developed Optus’ first Internet Payment Gateway product, SmartPay.Net. |
 |
|
Implemented integrated e-commerce solutions that now carry 80% of Australia’s EFTPOS (swipe card) transactions |
|
|
As a Pricewaterhouse Urwick management consultant, represented Telstra in international telecommunications for a dedicated to the interconnection of Service Assurance systems. |
|
Professional Experience
 |
||
|
Cable & Wireless Bluefield (US) |
Senior Manager, Global Development |
Nov 99-Present |
| Responsible
for the management and development of an in-house start-up e-operations
entity. This involved project
plan development and management; leadership of business and technical
teams; negotiation of development scope with 70-person technical team;
liaison with existing C&W resources in multiple geographies worldwide;
being the media spokesperson for the new e-operations entity; reporting
directly to the global Senior VP for Bluefield; motivating the business
and technical teams; winning the buy-in and support of the C&W product
teams, and solving multiple problems simultaneously around how to
implement their products through our channel. We achieved our initial launch in 11 weeks from start of analysis & design, and have had major functional releases every 12 weeks since then. |
||
Education
Institute of Chartered Accountants, Professional Year, achieving membership of the Institute as an Associate Chartered Accountant;
Bachelor of Financial Administration, University of New England, Armidale, NSW 1985-1989, majoring in Financial Administration and Systems Analysis & Design.
Various courses including Project Management, Management and Leadership Development, Team Building, and technical courses including SAP R3, Oracle Forms, Pricewaterhouse’s internal Systems Analysis and Design course, and Presentation Skills
Other Relevant Details
References available on request.
More Professional Experience
|
||
|
Cable & Wireless Global (UK) |
Manager, Electronic Commerce Strategy |
Dec 98-Nov 99 |
|
Responsible for setting, maintaining and communicating the Global Strategy for Electronic Commerce for C&W Group companies, and obtaining their buy-in; Developed strategic relationships with global partners in line with the global strategy; managed a distributed C&W community of practice across geographical and cultural boundaries, including monthly voice conferences and tri-monthly physical meetings; Responsible for being an “agent of change” within C&W for the adoption of new electronic commerce technology and the development of profitable products and services based on same; Engaged in long-term strategic product development, focusing on the 18-24 month time horizon, and working closely with near-term product development teams to create profitable, revenue-generating products & services; Conducted internal PR campaigns, including articles in the internal magazine, internal speaking engagements and guest presentations at courses; Managed a team of five direct reports to achieve aims. |
||
<back to top of professional experience> <back to top of Resume>
|
||
|
Cable & Wireless Global Card Services (UK) |
Manager, New Product Development |
Apr 98-Dec 98 |
|
Product Development and Project Manager for Trading Partner System, a business-to-business electronic commerce system that facilitated and streamlined the purchase of non-core items; Program Manager for IT, Customer Service, Finance and Marketing, responsible for the planning for, execution and reporting of a range of projects across functional divisions, to bring the GCS business into operation and create a platform for ongoing product development. |
||
<back to top of professional experience> <back to top of Resume>
|
||
|
Cable & Wireless Optus (Aust) |
Manager, Electronic Commerce Integration |
Oct 95-Apr 98 |
|
Strategy development, planning,
full project management, responsibility through implementation, and
customer liaison for large TransAct 1800 (EFTPOS) implementations,
including: • American Express ($2m revenue annually) • Westpac ($5m revenue annually) • Commonwealth Bank ($10m revenue annually) • National Australia Bank ($2m revenue annually)
• Quicklink/Proton ($0.5m revenue annually) Also performed pre-sales
consulting, requirements analysis, product development, product
commercialization, and managed the Electronic Commerce Development team (6
people, AUD$1m budget per annum). Member of team responsible for defining the Electronic Commerce Strategy for both Corporate and Government Division and the Electronic Commerce Solutions (ECS) group. This team conducted workshops and performed research into the EC and Payments markets to define the markets and position Optus optimally. |
||
<back to top of professional experience> <back to top of Resume>
|
||
|
Cable & Wireless Optus (Aust) |
Workflow Business Analyst |
Feb 95-Oct 95 |
| Analysed, obtained capital funding, and project managed the implementation of WorkFlow (automated business process) solutions within Optus; | ||
<back to top of professional experience> <back to top of Resume>
 |
||
|
Pricewaterhouse Urwick |
Systems Development Consultant |
Oct 91-Feb 95 |
|
Performed Analysis, Design, Construction, Testing and Implementation of IT solutions to customer business problems. Major client was Telstra International (2.5 years), where Cameron was the project leader, analyst and designer, for a variety of real time projects both on and offshore, aimed at improving the efficiency and cost-effectiveness of Telstra's international network. Other clients included Franklins Supermarkets (upgrades to the Franklins Treasury System), David Jones (merchandising package selection), Telstra Corporate (analysis of requirements for SAP R3 Financials), and the NSW Dept of Sport, Recreation and Racing (systems test manager for the Racing Taxation System) |
||
<back to top of professional experience> <back to top of Resume>
|
||
|
Pricewaterhouse |
Graduate Accountant, External Audit Division |
Jan 90-Oct-91 |
|
Performed as a member of external audit teams assigned to a variety of clients. Investigated and internally promoted methods to make better use of IT within the auditing discipline. |
||
<back to top of professional experience> <back to top of Resume>